Bookings and Payments
- All bookings must be made online or through authorised Clayser Sports channels.
- Full payment is required at the time of booking to confirm your slot.
- Payments are processed securely using standard, encrypted online payment systems. Your payment information is protected and not stored on our servers.
Refund and Rescheduling Policy
- Please note that all bookings are non-refundable.
- If you are unable to attend your scheduled session, you may reschedule your booking to another available date within 30 days of the original session.
- Rescheduling is only permitted if you give us at least 48 hours’ notice.
- To request a reschedule, please contact us via:
- Email: marketing@claysersports.com
- Phone: +263 78 272 2888
Health, Safety & Conduct
- Clayser Sports is committed to providing a safe, environmentally friendly and family-friendly experience.
- All participants must follow staff instructions and safety briefings at all times.
- We reserve the right to refuse participation to anyone who is intoxicated or behaving in a manner that could endanger themselves or others.
- A waiver or consent form may be required before participation.
Weather and Operational Changes
- In the event of extreme weather or unavoidable operational disruptions, Clayser Sports may reschedule your session.
- We will notify you as early as possible should any such changes occur.
Intellectual Property
- All content, images, videos, and designs on the Website are the property of Clayser Sports and may not be copied, shared, or reused without written permission.
Limitation of Liability
- By participating in our activities, you acknowledge and accept the inherent risks involved.
- Clayser Sports will not be held liable for any injury, loss, or damage unless it arises from our proven negligence.
Amendments to Terms
- We may update these Terms periodically. Any updates will be posted on this page with the date of the last revision.
- Continued use of the Website or our services after changes are made constitutes your acceptance of the revised Terms.
Contact Us
If you have any questions or require support, please contact us at:
- Clayser Sports
- 📧 Email: marketing@claysersports.com
- 📞 Phone: +263 78 272 2888
- 🌐 Website: www.claysersports.com